Can I change my order details?
Yes
Can I cancel my order?
Yes
When will my order be shipped?
If the warehouse has full stock, the order will be shipped within 72 hours; if items are out of stock, please contact customer service and wait.
Why did I not receive my full order?
If any items are missing from your order, please contact customer service.
Why did my credit card payment fail?
You can check if the information was entered incorrectly and try verifying again.
What should I do if my package is lost?
Please contact customer service.
How can I request a return?
Please contact customer service.
Do I need to pay for return shipping?
If the return is not due to product quality or packaging issues, the shipping cost will be the responsibility of the customer.
What should I do if I receive a defective item?
Please contact customer service.
What should I do if my product has a quality issue?
Please contact customer service.